Emergency Services

Emergency 911

Utilizing a fleet of modern ambulances equipped with the latest diagnostic and patient care equipment, our highly trained Paramedics and Emergency Medical Technicians are capable of handling the most critical patients.

Finger Lakes Ambulance is the primary 911 response provider for Clifton Springs, the City and Town of Geneva, Town of Seneca, West Bloomfield, Bristol, Palmyra and the Canandaigua VA Medical Center. Finger Lakes Ambulance also offers mutual aid response to the entire Finger Lakes region by request.

All requests for emergency ambulance response are received through our Communications Center. When an emergency call is received, our Communications Specialist will request the basic information necessary to dispatch the ambulance, and then stay on the line with you until help arrives. On average, Finger Lakes Ambulance is responding to a call for help in less than a minute from the time of the call. Often, the Communications Specialist will be able to provide life-saving instructions until the ambulance arrives.